TECHNICAL SUPPORT

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The Fujitsu technical team have many years of both industry and product knowledge. All enquiries are handled in a timely manner, with over 90% of calls being answered in less than 20 seconds.
Our technical team can be contacted by

Phone: 0208 731 3431
Email: technical@fgac.fujitsu-general.com

MOBILE TECHNICIAN By FUJITSU GENERAL LIMITED

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Fujitsu’s Mobile Technician App provides basic error information as well as  detailed troubleshooting flow charts, pressure/temperature conversion table and sensor voltage/resistance values

SITE SUPPORT

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Fujitsu offer nationwide site support when needed. Including diagnostic work, installation guidance and commissioning.
All of our engineers are F-Gas certified, CSCS registered and have completed all Fujitsu training courses, they also have many years site experience.

All work is guaranteed and backed-up with a detailed site or commissioning report.

Fujitsu have extremely useful diagnostic and commissioning tools for split/multi and VRF systems. Our VRF Service Tool software is the most detailed and easy to use. From room temperatures to superheat values, it tells you everything you need to know.

Email: sitevisit@fgac.fujitsu-general.com

STRIP AND REBUILD (VRF ONLY)

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Access to roof space and plant areas can be restricted, and closing a road for crane access sometimes is not possible or feasible. Our Fujitsu engineers can dismantle an outdoor unit to suit your requirements, whether it is dismantled to fit an opening, or dismantled to component level.